IP Telephone Systems

APPLICOM has extensive experience in the implementation of IP Telephony, PBX and PABX solutions using products from the industry’s main technology providers.

Shoretel IP Telephony Systems

ShoreTel's IP PBX Phone Systems deliver on the promises of Unified Communications by integrating voice, video, IM, and voicemail in one easy to use system with no single point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your network. The result is a single-image system across all geographies, with complete feature transparency.

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Avaya IP Telephony Systems

Avaya Offers two main IP PBX/PABX Telephony Platforms for enterprises of up to 300 user. AVAYA IP Office 500 and AVAYA Business Communications Manager BCM.

  • AVAYA IP Office 500:  Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to—with the elegant simplicity and ease of use small businesses consider a "must have." Three IP Office Editions to Meet Your Distinct Business Needs Choose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business. Keep costs down and still get the key communications capabilities with the Essential Edition. Gain ten times the voice messaging capacity of Essential Edition and handle dozens of calls simultaneously with the Preferred Edition. Maximize productivity and efficiencies in customer service with the Advanced Edition.
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  • AVAYA Business Communications Manager: Business Communications Manager is the award-winning Linux based IP/TDM PBX convergence system for small and medium enterprises. It offers one common feature-rich software stream on both the Business Communications Manager 50 (BCM50) or Business Communications Manager 450 (BCM450) platforms.
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Cisco IP Telephony Systems

Cisco offers a full range of IP PBX/PABX Telephony solutions ranging from the small branch office to the campus.

  • Cisco UC300 is ideal for small businesses with up to 24 extensions.

  • Cisco UC500 is designed for businesses with up to 104 extensions.

  • Cicso Unified Communication Manager Express supports up to 450 extensions and comes preloaded with Cisco Integrated Services Routers.

  • Cisco Unified Communications Manager: With Cisco Unified Communications Manager, you get an enterprise-class IP telephony call-processing system for up to 30,000 users.

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HP Unified Communications Systems

Hewlett Packard the Voice over IP portfolio with its acquisition of 3Com Corporation. This includes 2 main platforms:

  • 3Com NBX: The 3Com® NBX® V3000 platform is a full-featured IP telephony solution designed for small- and medium-sized organizations moving to a Voice over Internet Protocol (VoIP) architecture. Its ease of use allows non-technical personnel to make individual or system-wide changes with the click of a mouse. The system’s ability to scale up to 1,500 devices and to support standards-based protocols, including Session Initiation Protocol (SIP), gives organizations the confidence to choose the NBX solution for their current and future telecom needs. The 3Com NBX is end-of-sale but continues to be supported by APPLICOM

  • VCX (Voice Core Exchange): The VCXTM IP Telephony Module enables large and midsize enterprises to implement a next-generation, multimedia IP communications system that uses the IETF Session Initiation Protocol (SIP) standard. It supports a rich set of productivity-enhancing applications while providing most of the traditional phone features of a PBX. A component of the 3Com Convergence Applications Suite, the telephony module also lets organizations migrate to an open, IP-based communications system in increments that best fit business objectives. It can run on any of a range of 3Com scalable servers for deployment in offices of any size. And the module supports centralized administration, configuration, and management that can lower installation and operating costs and optimize IT staff as the system is implemented throughout an organization. To ensure business continuity, the module offers a distributed, replicated architecture to ensure full-function telephony at any site even during a WAN failure.

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