MiVoice Connect
MiVoice Connect brings together all of communications and collaboration tools into one simple interface. Quickly and easily find contacts, check their availability and connect with them via phone, IM, video, desktop sharing or conference calling, without having to open a separate window or log in to new applications. MiVoice Connect delivers an intuitive user experience, business continuity and simple management and is easy to use and navigate, eliminating the need for IT.
KEY BENEFITS
ADVANCED INTEGRATIONS
MiVoice Connect offers dozens of additional advanced applications and plug-ins that extend system utility such as the ability to merge call records with customer records to increase customer service efficiencies, identify sales trends and optimize staffing.
EASY ADMINISTRATION & MANAGEMENT
With MiVoice Connect, initial setup and ongoing management is far quicker and easier than other on-premises solutions. Connect Director delivers a “single image” view of your entire network, no matter how many phones or sites you manage .
LOW TOTAL COST OF OWNERSHIP
MiVoice Connect has an established reputation for long-term cost efficiency built on the strength of the distributed architecture, ease of use, and simplicity of administration. We help you minimize costs and maximize business returns from your UC solution.
IS THIS PRODUCT RIGHT FOR YOU?
MIVOICE CONNECT FEATURES
• Desktop and mobile applications
• Real-time messaging, video, and voice calling
• Advanced 6900 Series desktop phones and wireless accessories
• Seamless integrations with leading business tools
• No VPN needed for remote use
• Multi-region / language support
• Softphone
• Workgroups
• Event Wizard
• Contact Center with Multi-Channel Routing
• Built for cloud, on-site, and hybrid deployments
• Historical Reporting
Built-in collaboration tools via the Connect client make meetings more productive, ensuring your team will get more done faster and with less hassle. Communicate how you want, with immediacy and ease—the tools appear in the Connect client as you need them,no need to launch a new app, or new window, or retrieve a complicated code to make things work. With MiVoice Connect, users can change their call routing or schedule an event in real time. Plus, MiVoice Connect offers the same rich collaborative experience to external customers and clients via the Connect web collaboration app, which opens automatically on participants’ desktops during online meetings.
INTERESTED IN PURCHASING THIS FOR YOUR BUSINESS?
